1. Cooperated UK Local Express

(1)Royal Mail Large Letter / Whistl Large Letter for less than 2.5cm thickness and weight less than 0.7kg

(2)Royal Mail Track 48H (2days)/Hermes Track 2 days / Whistl Yodel 2 days  for large than 2.5cm thickness and weight less than 1.3kg.

(3)Parcelforce next day/ DPD next day for purchase over £30 in UK general area only.

Note:

There is a shipping service on each item page. We may change the courier for some special reason. But won’t degrade the service.

2.Post Charge

(1) Free delivery for whole UK for less than 1.3kg parcel.

(2) We are able to ship to Jersey Via Royalmail Package 2days service. But not able to ship via Large Letter service since 1st June 2023.

(3)If the parcel weight over 1.3kg, Free delivery to UK General Area, but for some Remote Areas we will charge extra postage. There is an extra postage added automatically when checkout.

Extra postage charge for below area:

Outer Hebrides/Shetland

Northern Ireland

Channel Islands

Scottish Highlands and Islands

Scilly Isles

Isle of Wight

Isle of Man

weight / Area  

General Area

Outer Hebrides,  Shetland 

Northern Ireland

Channel Islands

Scottish Highlands and Islands

Scilly Isles, Isle of Wight, Isle of Man

0-1.3kg

£0

£0

£0

£0

£0

£0

1.31-15kg

£6

£5

£8

£6.8

£6.8

15.01-30kg

£20

£15

£24

£22

£22

30.01kg+

£38

£32

£50

£45

£45

  1. Tracking and Delivery

(1)Royalmail Large Letter service / Whistl Large Letter service (with tracking number but no tracking details,if reciever said not receive parcel, please contact us with proof and we will help to solve it.)

Lead time: 3-7 business days (working days) delivery time except weekends and holidays

Contact us if doesn’t receive parcel after time scale, it may be lost on the way.

Track and trace here:

https://www.royalmail.com/track-your-item#/

https://trackmyitem.whistl.co.uk/

(2) Royalmail Track 48H service (with tracking number and tracking details)

Lead time: 2 days delivery time except weekends and holidays .

Track and trace here:

https://www.royalmail.com/track-your-item#/

(3) Hermes (Evri) 2 days / Whistl Yodel 2 days (with tracking number and tracking details)

Lead time: 2 days delivery time except weekends and holidays .

Track and trace here:

https://www.hermesworld.com/en/

https://www.evri.com/track-a-parcel

https://trackmyitem.whistl.co.uk/

https://www.yodel.co.uk/track

(4) Parcelforce/ DPD (with tracking number and tracking details)

Lead time: Next day delivery except weekends and holidays (UK general area only) .

Track and trace here:

https://www.parcelforce.com/track-trace

https://www.dpd.co.uk/

4.Tracking number updates

(1)For the orders placed before 9:00a.m GMT (10 a.m in Summer time) will be processed same working day and the tracking munber will be updated same working day (except weekends and holidays).

(2)For the orders placed after 9:00a.m GMT (10 a.m in Summer time) will be processed next working day and the tracking number also will be updated next working day.

(3)Tracking number will be uploaded to your orders ever working day in the UK noon time. If not tracking number uploaded in time, please contact us to get reason.

Tips:

(1)Parcelforce next day/ DPD next day for purchase over £30 in UK general area only.

(2) If the item is shipped by Royal Mail large letter service, we will upgrade it to TH48 2 days service when there are 3pcs in one order.

(3) If no tracking number updated in time, please contact us with the order number.

Email: info@gorobbo.com

Disclaimer

3-7 business day service is the Large Letter service with no full tracking details. Tracked 2 business days service with full tracking details.

Shipping services were provided by UK local shipping company. We are not able to give 100% guarantee for the delivery time. Understanding and coopration are necessary.

Any questions, feel free to contact us. Email: info@gorobbo.com

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